Multi‑channel Alerts

Stay ahead of issues with instant, reliable alerts. Watchman Tower notifies you the moment something goes wrong — from uptime incidents to SSL certificate and domain expiry risks — so you can act before customers notice.

Multi-channel Delivery

• Email – Clear, actionable incident emails with status, check time, and quick links.
• Slack – Real-time alerts to your workspace channels for faster team response.
• SMS – Critical, no-friction alerts when you’re away from a screen.
• Push Notifications – Instant mobile alerts via our iOS & Android app. Get the mobile app.
• Webhooks – Send incidents to any system (Ops tools, n8n, Zapier, your backend). Beta — coming soon.

Smart Rules & Custom Thresholds

Tailor alerts to what actually matters. Examples:

• “Alert if response time > 1000ms for 5 consecutive checks.”
• “Notify 7 days before SSL or domain expiry.”
• “Only alert during business hours” or “24/7 for critical projects”.

Noise Control You’ll Actually Use

• Deduplication – Avoid repeated pings for the same ongoing incident.
• Cool-downs – Space out follow-ups while the issue is being investigated.
• Auto-resolve – Get a resolved notification when systems recover.

Escalation & Teams

Route alerts to the right people at the right time. Start in Slack; escalate to Email/SMS/Push if unacknowledged. Assign services to teams and keep everyone aligned during incidents.

Status Pages & Incident History

Communicate transparently with public or private status pages and share incident timelines with stakeholders. Historical uptime and MTTR metrics help you prove reliability.

Integrations

• Slack – Connect your workspace, pick channels, and start receiving alerts.
• Email & SMS – Add recipients or groups, choose severities.
• Webhooks – Receive signed JSON payloads for incidents, recoveries, and threshold breaches. Beta — coming soon.

How It Works

1. Add a site or server and choose checks (e.g., uptime, keyword, SSL, expiry).
2. Pick channels (Email, Slack, SMS, Push, Webhook).
3. Set thresholds & schedules, then save. We’ll alert on incidents and auto-resolve on recovery.

FAQ

What’s the difference between alerts and in-app notifications?

Alerts are monitoring events (downtime, threshold breaches, expiry) delivered via Email, Slack, SMS, Push, and Webhooks. In-app notifications are general account updates shown inside the dashboard (e.g., team or billing changes).

Can I avoid alert fatigue?

Yes — use cool-downs, deduplication, severity levels, and business-hour schedules. You’ll only get alerts when action is needed.

Do you support custom payloads for Webhooks?

Webhook payloads include incident status, affected resource, timestamps, region, and links; custom headers/signing are supported. Beta — coming soon.

Can I get both alerts and a public status page?

Absolutely. Use alerts for your team’s response and a status page to keep customers informed during incidents.

Start getting alerts that matter — not noise. Monitor with Watchman Tower and respond faster, every time.